Pelland Blog

Advertising Specialties: Are They Really Special?

May 28th, 2015

I am often asked about advertising specialties, long considered somewhat of a neglected stepchild of conventional advertising. Also known as promotional advertising, ad specialties are products that are imprinted or labelled with a company’s logo, tagline or other promotional message. The intention is to either create or expand upon brand awareness. We are all familiar with these items that we find at trade events – everything from pens and calendars to mugs and koozies to mouse pads and thumb drives, as well as the imprinted bags that hold our collections of loot. Sometimes referred to as swag, baubles or , promotional products are intended to be useful to the recipient, carrying some degree of intrinsic value that will enhance the reputation of the sponsoring company.

Well, sometimes the concept is well-executed and works effectively, sometimes it is a waste of money, and sometimes it can do more harm than good.

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When done properly, advertising specialties can enhance your image, particularly if your company is new in its field. An eye-catching item can build brand awareness, and we all know that everybody loves both gifts and freebies. Particularly if the item is useful enough to be retained for more than a day, it can be an ongoing reminder of your company and the services that it offers.

Done poorly, the money spent can cheapen the image of your company. It is essential that your logo and branding be consistent with their application in your conventional advertising. Never settle for a modified version of your logo, simply because it will reduce the cost. If your logo is in full color, it is not going to be as effective in promoting your business if it is displayed in one or two standard colors, although those are sometimes your only options.

Be sure that the item(s) that you choose are appropriate for your business and the market that you are targeting. There should be some connection that will be immediately recognizable. Although lots of people think they are hilarious, you probably do not want your company’s logo on a whoopee cushion or dribble glass. In addition, a poorly made product (think of a pen that almost immediately breaks and leaks ink on the recipient’s clothing!) is not going to promote your business in a positive light. You are not going to connect with your market with a product that screams out the words “cheap” or “Made in China”.

Your goal should not be to produce an item so inexpensively that you are able to hand it out to thousands of people, most of whom have no interest in your business or the services that you offer. You want to produce an item that is clearly of value that can be somewhat selectively distributed to people who are not simply looking to add another free item to their bags. It is estimated that there are over 15,000 different types of advertising specialty products. According to Wikipedia, 30% of those items are t-shirts, baseball caps, or other wearable apparel. You need not try to compete with the companies that fill celebrity gift bags with expensive samples at film festivals and award ceremonies. Simply try to find one or more items that have a direct connection to your business and that will portray your business in a positive light.

The largest supplier of advertising specialties is the Promo Products division of Staples, but there are also many small suppliers who specialize in working with your particular industry. You should probably turn to them first for their special expertise. There are 5 primary categories for these products: Wearable items (that 30% share that I already mentioned), Calendars, Writing Instruments, Business Gifts, and “Everything Else”. That last category includes mugs, rulers and tape measures, luggage tags, key fobs, toys, sporting goods, and more.

For a campground, what might be some useful promotional items that you can hand out at camping shows and probably even sell in your store? Here is an abbreviated list of items that might have a connection with camping:

  • Tire Pressure Gauge – There are a lot of tires on the typical camper and tow vehicle!
  • Backpacks – It would be nice to at least encourage campers to get out and take a hike.
  • Blankets – Particularly if you have a music festival or another event where people will be sitting on lawns.
  • Caps – More and more people are concerned with shading themselves from sun exposure.
  • Coolers – Also go well with outdoor events.
  • First Aid Kits – You could help save somebody’s life!
  • Flashlights – Perfect for those after-dark scavenger hunts.
  • Hand Sanitizers – Of course, a larger size will have greater longevity.
  • Jar Openers – These get handier the older we get!
  • Keychains – Most of us see these on a daily basis, if you choose one that people will use.
  • Pedometers – Another item to encourage exercise in the outdoors.
  • Pet Products – Collapsible bowls for people taking their dogs hiking, or leashes for people who forgot to bring this required item.
  • Stadium Cushions – Everybody likes a little extra padding!
  • Sunscreen – Another sun protection item for outdoorspeople.
  • Tape Measures – An item that always comes in handy.

As you can tell, most of these suggestions come from the “Everything Else” category. If you are looking for other ideas, talk to your screen printed or embroidered apparel supplier for their suggestions. Try to choose items that people do not already have more of than they need, and try to find items that will hold up and stand the test of time. These are the keys to keeping your business in the forefront of your customers’ minds.

This post was written by Peter Pelland

Mobilegeddon?

May 13th, 2015

No doubt you heard the cries of alarm a few weeks ago, when so-called experts warned of the end of Internet search as we knew it, effective April 21, 2015. Perhaps you have also noticed the eerie silence since the uneventful passing of that date.

This past winter, the national news media spent two days ignoring real news events to warn of the impending “storm of the century” that was headed toward my home base in Western New England. We were in the bullseye of the forecast map, with a prediction of 30 or more inches of snow. After all was said and done, I believe that we received 6 or 7 inches. A few local meteorologists apologized for the inaccurate forecast that was fed to them by the National Weather Service. Other than that, the “story” was dropped – for obvious reasons – like a hot potato.

I am embarrassed that so many of my peers jumped on the sensationally-named “Mobilegeddon” bandwagon. It was particularly disturbing when the dire warnings were used by companies that were in a position to exploit the fear that was generated by the spread of this misinformation. Let’s face it: If his midnight ride was based upon unconfirmed rumors that “the British were coming”, Paul Revere would be long forgotten as a little-known Boston tinsmith.

As I pointed out at the time, many self-proclaimed “experts” cited a Google blog post, a comment reportedly made by a Google employee, and a speculative article that had appeared in Entrepreneur Magazine as the bases for a warning that was an outright exaggeration. What the new Google algorithm means is that sites that are mobile-friendly will gradually gain an edge over sites that are not mobile-friendly, being flagged as “mobile friendly” alongside mobile search results. This rise in the ranking of mobile-friendly sites will come at the expense of sites that are not deemed mobile-friendly, but it does not mean that those latter sites are suddenly going to be dropped from being indexed. Mobile-friendliness is only one – although a very significant one – of over 200 ranking signals that Google employs to determine the best search results.

Using historical – and factual – Google Analytics data that I drew from actual client websites, I was able to draw the following conclusion: If we presume that 35% of the traffic to a website comes from search engines, and that 50% of that traffic comes from Google, and that 50% of THAT traffic comes from users of mobile devices, it would mean that a site that was not mobile-friendly would lose approximately 9% of its traffic if the website was totally dropped from mobile search results on Google (something that was not going to happen and did not suddenly happen on April 21, 2015.)

According to statements made in a live stream on Google’s Webmaster Central on May 8th, the search giant realizes there are “small businesses who (sic) don’t have the time or the money (to have built a mobile-friendly site yet) … that are still fairly relevant in the search results, so we need to keep them in there somehow.” For example, if you run one of the leading campgrounds in Sturgis, South Dakota, Google is not going to drop your website from mobile search results just because your website is not deemed mobile-friendly. That would run totally contrary to the delivery of accurate and comprehensive search results, the overall basis for Google’s commanding success in the search market. A non-mobile site will still rank highly if it presents the content that users seek.

Mobile search rankings have always been different that desktop search rankings, and that gap is going to gradually but continually widen over time for sites that are not mobile-friendly. According to a recent report by digital marketing agency Merkle|RKG, fully 46% of Fortune 500 companies and 29% of the Internet Retailer 500 businesses do not yet have mobile-friendly sites. Even among the Top 10 of the Fortune 500, there are companies that do not yet have mobile-friendly sites: Phillips 66 (# 6 on the list) and Valero Energy (# 10 on the list). On the other hand, Google reports that there was a 4.7% increase in the overall number of mobile-friendly sites that were introduced in the two months leading up to the April 21st algorithm update. You can expect the numbers to increase, along with the volume of mobile-based Internet access, by less proactive companies that slowly embrace the inevitable.

As of May 1, 2015, Google has confirmed that the new search algorithm has been fully rolled out, although the differences that have been measured by both major online marketing agencies and the people who earn a living by monitoring the inner workings of search engines have been almost immeasurably lackluster. This was not the “storm of the century”; however, to use another weather-related analogy, neither the presence of that storm nor the lack thereof would represent a reason to deny long-term global warming. In other words, the mobile-friendliness of your website is in the ultimate interest of your business. Just don’t panic.

This post was written by Peter Pelland